Question 1

Q: What areas do you cover?

Accepted Answer

A: London and surrounding areas.

Not sure if you’re in our coverage zone? Just send us a quick message at info@hiuplumbingrepairs.com - we're happy to help!

Question 2

Q: What services do you provide?

Accepted Answer

A: We provide a range of plumbing & maintenance services🧰

Some of them include:
- Leaks.
- Repairs (Toilet, Bathroom, Kitchen etc).
- HIU Maintenance & Repairs.
- Installations.

Not sure if we can help? Send us a quick email at info@hiuplumbingrepairs.com with your request and we'll let you know if we can help!

Question 3

Q: Do you offer emergency call out services?

Accepted Answer

A: Our engineers are available 24/7

If an engineer is required outside of regular hours, weekends, or bank holidays, our out-of-hours rate will apply.⚠️

Question 4

Q: Can HIU Plumbing Repairs give free quotes?

Accepted Answer

A: Yes, HIU Plumbing Repairs provides free quotes, given we have comprehensive information about your system and its components. However, it is often advisable to have an engineer assess the issue initially. This ensures we determine the necessity of the repair and provide a more precise quote. Our quotes come without any obligation, allowing you to make an informed decision at your convenience.

Question 5

Q: Can I book a plumber online?

Accepted Answer

A: Yes – booking a plumbing or heating engineer is easy:
Fill out our quick online form 
Then we'll assess if we can help and provide you with the next steps

We’ll respond promptly to arrange and confirm your appointment.

Question 6

Q:  Do you work with landlords and letting agents?

Accepted Answer

A: Yes, we work with landlords, letting agents, and property managers to provide reliable plumbing and heating services🏘️

Question 7

Q: Is there a call-out fee?

Accepted Answer

A: Yes, a deposit fee is required to arrange for engineer to attend and investigate an issue.

Question 8

Q: Can we book jobs well in advance?

Accepted Answer

A: Yes, you may book with us in advance. However, please note that any changes, amendments or cancellations must be made with more than 48 hours' notice prior to the appointment date

Changes or cancellations made on short notice, less than this timeframe, may be subject to a fee.

Please note if your job requires parts that we are processing, its best to wait until they are in stock before scheduling the works to be carried out.

Question 9

What's the minimum requirement to quality for a group booking?

Accepted Answer

Our group booking discounted rates are applied from 6+ services.

If you're interested in group bookings, send us an email with the post code and the amount of properties required and we'll provide you with a quote.

Email Us
info@hiuplumbingrepairs.com

Opening Hours
Monday - Friday 9 am - 6 pm

Call Us
020 8058 9859

Appointments
Book an appointment

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